The Latest
-

Has Performance Media Plateaued? Why Strategy and Creative Still Win
Read more: Has Performance Media Plateaued? Why Strategy and Creative Still WinIn this episode of the Flynn Effect, host Heather Riexinger sits down with Bob Burch to unpack whether performance media has truly hit a plateau. Together, they explore the role of creative as a differentiator in an AI-driven world, the balance between short-term optimization and long-term growth, and why human strategy still matters as platforms…
-

The Future of Creative: Faster, Smarter, and Still Human
Read more: The Future of Creative: Faster, Smarter, and Still HumanIn this episode of the Flynn Effect, interim host Heather Riexinger, VP of Client Services & Strategy, sits down with Chris Flynn to unpack what’s really driving creative work today—and what’s coming next. They explore how shrinking attention spans, rapid content cycles, and AI tools are reshaping the industry, while making the case that emotion,…
-

From Feedback to Action: What Brands Get Wrong About CX
Read more: From Feedback to Action: What Brands Get Wrong About CXIn this episode of The Flynn Effect, Katie Flynn sits down with Director of CX and Research, Michelle Furibondo, to demystify Customer Experience (CX) and why it’s become both a buzzword and a true differentiator for brands. They explore the growing gap between companies that say they prioritize CX and those that actually deliver—highlighting the…
-

Craft Meets Tech: Finding the Human Edge in Modern Creative
Read more: Craft Meets Tech: Finding the Human Edge in Modern CreativeIn this episode of The Flynn Effect, Katie Flynn sits down with Flynn’s Creative Director Jason Lucas to discuss his transition from large global agencies to an independent shop and what that shift means for creative work and collaboration. They explore why creativity can thrive inside constraints—especially in regulated industries—and how emerging AI tools are…




