Smarter insights that build stronger strategies and experiences
Our team digs deep into the data to extract transformative insights—and the strategic recommendations they help create. We have the experience necessary to ask the right questions and then run down the answers, wherever they may be found. Plus the kind of expertise needed to turn those answers into brand-building insights and confidence-inducing marketing strategies.
Flynn’s other obsession? Helping brands demystify their audience’s perceptions, motivators, and barriers to help shape messaging, products, and more customer-centric brand experiences.
Get fresh audience, category, and competitive intelligence.
- Custom quant and qual
- Competitive research
- Secondary research
- Segmentation/persona development
- Impact cases
Boost your revenue, reduce churn, and increase loyalty.
- CX measurement and management
- Program governance
- Voice of Customer (VOC)
- Audience journey mapping
- Touchpoint optimization
Align your story, sharpen your strategy, and accelerate performance.
- Go-to-market strategy
- Brand positioning
- Product positioning
- Campaign planning
- Communications strategy
Get on-demand customer feedback, powered by AI
Flynn is a founding partner in Clarinova, an AI-driven insights platform we helped create to give brands faster, easier, and more-affordable access to customer feedback. Using highly accurate synthetic versions of your target audience, Clarinova generates rich insights on demand—helping you and our teams test ideas, refine messaging, and make smarter decisions.
Better performance in practice
The right tools and partners to capture the right data and insights
We work with a host of leading research platforms and recruiting partners to target the exact audience we need and to effectively, efficiently conduct our research.
