Website and Data Collection Privacy Policy

1. Introduction

The Flynn Agency, LLC (“Flynn,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this policy.

This policy explains how we collect, use, disclose, and protect information when you:

1. visit our website and/or blogs (the “Website”);
2. interact with our ads, content, pages, apps, or social media on third‑party platforms; and/or
3. interact with digital experiences we support for our clients, including certain API-enabled data connections used to generate reporting and insights (“Data Integrations”).

This policy does not apply to information collected offline, or by third parties that we do not control (including websites, apps, or services that link to or are accessible from the Website).

By using our Website, you agree to this policy.

2. Notice at Collection (Quick Summary)

At or before the point of collection, we collect (depending on how you interact with us) the categories of information below for the purposes described below, and we retain it only as long as reasonably necessary for those purposes (see Section 10: Data Retention). [california-ccpa.org], [cppa.ca.gov]

Categories we may collect:

• Identifiers (e.g., name, email address, IP address, online identifiers/cookie IDs)
• Internet/network activity (e.g., pages viewed, clicks, referrers)
• Device and approximate location data (derived from IP)
• Professional information (e.g., company/role if you submit it)
• Communications (e.g., messages you send us)
• Client Data Integration access tokens/credentials (if you are a client user providing these)

Purposes:

• Provide and operate the Website and our services
• Respond to inquiries and provide requested information
• Send marketing communications you request (you can opt out anytime)
• Analytics and performance measurement
• Security, fraud prevention, and site integrity
• Advertising/remarketing (where enabled)

Selling / sharing:

• We do not sell personal information for money.
• We may share certain identifiers and internet activity data with advertising/analytics partners to measure performance and, where enabled, for interest‑based advertising. You can opt out (see Section 8: Your Privacy Choices). [cppa.ca.gov], [coag.gov]

3. Information We Collect

A. Information you provide to us

You may choose to provide information such as:

• Contact details (e.g., name, email address)
• Information you submit through forms (e.g., newsletter signup, “Contact Us,” event or content downloads)
• Any messages you send us (including emails and form submissions)
• If applicable, information related to recruiting/careers (e.g., resume details)
• If applicable (client users only), credentials/tokens needed to enable Data Integrations

B. Information collected automatically (Cookies, pixels, similar tech)

When you visit the Website, we (and our service providers) may automatically collect:

• IP address, browser type, device identifiers, operating system
• Approximate location (derived from IP)
• Pages viewed, links clicked, time spent, referring/exit pages
• Cookie IDs and similar online identifiers
• Log data and security-related signals

C. Information from third parties

We may receive information from third parties such as:

• Analytics and advertising partners
• Social media platforms (based on your settings and the platform’s policies)
• Lead or enrichment tools (where used)

4. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixels, SDKs, local storage, tags) to:

• keep the site working;
• remember preferences;
• understand performance and usage;
• measure marketing effectiveness; and
• (where enabled) support remarketing/interest‑based advertising.

Types of cookies/tech we may use:

• Strictly Necessary: required for basic site functions and security
• Analytics/Performance: helps us understand what’s working
• Functional: remembers your preferences
• Advertising/Targeting: used to deliver and measure ads and remarketing

Managing cookies:

• You can adjust cookie settings in your browser and, if we use a cookie banner, through that preference tool.
• If you disable cookies, some parts of the Website may not work properly.

Do Not Track (DNT):
Some browsers offer “Do Not Track.” There is no universally adopted standard for DNT, and our Website may not respond to DNT signals consistently across all browsers and tools.

5. Analytics & Advertising (Including Google)

We may use analytics and advertising services (such as Google Analytics and Google advertising products) to understand Website usage and measure marketing performance. These partners may use cookies and similar technologies to collect information about your visits and activity over time and across different sites or services.

Your options:

• You can opt out of Google Analytics using Google’s browser add‑on (where available).
• You can manage ad personalization through your Google Ad settings (where available).
• You can opt out of interest‑based advertising from participating companies via industry opt‑out tools (see Section 8).

6. How We Use Information

We may use information to:

• operate, maintain, and improve the Website
• provide requested content, services, or information
• respond to inquiries and support requests
• send newsletters or marketing communications (you can unsubscribe anytime)
• analyze traffic and measure campaign performance
• detect, prevent, and address security or technical issues
• comply with law and enforce agreements
• for other purposes disclosed at collection or with your consent

7. How We Disclose Information

We may disclose information:

• To service providers who support Website operations (e.g., hosting, analytics, CRM/email tools, security vendors)
• To advertising/analytics partners for measurement and, where enabled, interest‑based advertising
• For legal and safety reasons (e.g., to comply with law, respond to lawful requests, protect rights and safety)
• In business transfers (e.g., merger, acquisition, reorganization)
• With your consent or at your direction

We may also disclose aggregated or de‑identified information, which cannot reasonably identify you.

8. Your Privacy Choices

A. Marketing emails

You can opt out of promotional emails at any time by using the unsubscribe link in our emails or contacting us at info@helloflynn.com.

B. Cookies / targeted advertising

You can:

• control cookies via browser settings and any on-site cookie preference tool (if present)
• opt out of certain interest‑based advertising via the Network Advertising Initiative or Digital Advertising Alliance opt‑out tools (where available)
• manage Google ad personalization through Google settings (where available)

C. Global opt‑out signals

Some jurisdictions require honoring certain universal opt‑out mechanisms for targeted advertising. Where required and technically feasible, we will process recognized opt‑out preference signals (for example, Global Privacy Control) for applicable opt‑out rights. [coag.gov], [cppa.ca.gov]

9. State Privacy Rights

Depending on where you live and applicable law, you may have rights to:

• access/know what personal information we collect and use
• delete personal information (with exceptions)
• correct inaccurate personal information
• obtain a portable copy of certain information
• opt out of targeted advertising and certain disclosures
• not be discriminated against for exercising privacy rights [cppa.ca.gov], [coag.gov]

A. California (CPRA/CCPA) – Additional Disclosures

If you are a California resident, you may have the right to:

• Know (access)
• Delete
• Correct
• Opt out of “sale” or “sharing” of personal information (as defined by law)
• Limit the use/disclosure of sensitive personal information (if we use it beyond permitted purposes)
• Non‑discrimination for exercising rights [cppa.ca.gov], [california-ccpa.org], [caprivacy.org]

How to submit a request:
Email info@helloflynn.com with the subject line: “Privacy Request” and tell us what you’d like to do (access, delete, correct, opt out). We may need to verify your request.

Authorized agents:
You may use an authorized agent to submit requests where permitted by law; we may request proof of authorization and verification.

California “Shine the Light”:
California residents may request certain information about disclosures of personal information to third parties for their direct marketing purposes. Contact us at info@helloflynn.com.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including:

• maintaining business records
• complying with legal obligations
• resolving disputes
• enforcing agreements
• maintaining security and preventing fraud [california-ccpa.org], [cppa.ca.gov]

Retention depends on the type of data, how it’s used, and legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No method of transmission or storage is 100% secure. You use the Website at your own risk.

12. Children’s Privacy (COPPA)

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact info@helloflynn.com and we will take appropriate steps to delete it. [ftc.gov], [ecfr.gov]

13. Data Integrations (Client Work) – Important Clarification

In some engagements, we help clients connect to third‑party platforms (e.g., analytics or ad platforms) through API-enabled Data Integrations to compile reporting, insights, and performance summaries.

In these cases:

• Our client is typically the “controller/business” deciding why and how data is processed.
• Flynn is typically a “processor/service provider” acting on the client’s instructions.
• If you are an end user of one of our clients, privacy requests about that client’s data should generally be directed to the client (the business that collected your information).

14. International Users (Including GDPR Basics)

If you access the Website from outside the United States, your information may be processed and stored in the U.S. or other jurisdictions where we and our service providers operate.

If GDPR applies, you may have rights including access, rectification, erasure, restriction, objection, and portability, and you may also have the right to lodge a complaint with a supervisory authority. We process information under lawful bases such as consent (where required), legitimate interests (e.g., operating and securing our Website), and performance of a contract (where applicable).
International transfers may be protected using appropriate safeguards where required. [ico.org.uk], [edpb.europa.eu]

15. Changes to This Policy

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Your continued use of the Website after changes means you accept the updated policy.

16. Contact Us

If you have questions or requests about this policy, contact:
info@helloflynn.com