Katie Flynn Named One of RBJ’s 2025 Women of Excellence

As CX steps into the industry spotlight, Michelle shares tales of life in the trenches.

It’s been just over a week since the new social media app Threads launched, and it’s already got everyone twisted.

Recognized for in-market results and creative excellence

Field staff can be overlooked as key consultants and sources of valuable insight

Lessons in building CX excellence from this year’s Pharma CX Summit

Flynn’s winning streak continues with its eighth recognition in nine years

How to project the value of a digital tool before you build it

Katie Flynn shares the choices that have made an impact on our agency culture

National recognition highlights Flynn’s industry-leading workplace culture

New site experience celebrates winter sports and collegiate athletes

Appointment recognizes Goforth’s expanded role in guiding Flynn’s future

How to avoid costly UX pitfalls