Reaching and persuading hard-to-target healthcare audiences

Healthcare is hot—but it’s also highly segmented and specialized. What keeps C-Suite execs up at night is not the same as clinicians. Surgeons have different worries than PCPs, whose concerns aren’t the same as their patients. And patients … well, you get the idea. Fortunately, Flynn gets it, too: and for more than 15 years, we’ve helped industry leaders connect with healthcare audiences—and move them to action (a talent that we’ve put to good use across pharma, med device, dental, vision, OTC, and diagnostics).

Our wide range of healthcare experience and expertise includes:

  • Mapping clinician and patient journeys and reimagining the customer experience
  • Adapting media & messaging strategies to respond to changing market conditions
  • Solving processes such as data system integration and program tracking
  • Arming sales reps with the right tools from interactive sales demos to VAC packs
  • Developing creative that stands out while meeting regulatory requirements
  • Distilling complex medical topics into easy-to-understand patient materials


Customer Experience Management

Content & Creative Development



175 Sully’s Trail

Pittsford, NY 14534

Suite 100