The Latest
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From Feedback to Action: What Brands Get Wrong About CX
Read more: From Feedback to Action: What Brands Get Wrong About CXIn this episode of The Flynn Effect, Katie Flynn sits down with Director of CX and Research, Michelle Furibondo, to demystify Customer Experience (CX) and why it’s become both a buzzword and a true differentiator for brands. They explore the growing gap between companies that say they prioritize CX and those that actually deliver—highlighting the…
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Craft Meets Tech: Finding the Human Edge in Modern Creative
Read more: Craft Meets Tech: Finding the Human Edge in Modern CreativeIn this episode of The Flynn Effect, Katie Flynn sits down with Flynn’s Creative Director Jason Lucas to discuss his transition from large global agencies to an independent shop and what that shift means for creative work and collaboration. They explore why creativity can thrive inside constraints—especially in regulated industries—and how emerging AI tools are…
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AI, Algorithms & Authenticity: The 2026 State of Social
Read more: AI, Algorithms & Authenticity: The 2026 State of SocialIn this episode of The Flynn Effect, Katie Flynn and Ashley Rieflin deliver a 2026 state of social POV, unpacking how AI is reshaping both paid and organic strategies. They explore the growing trust gap around AI-generated content, the shift of social platforms toward search behavior, and how creative is now driving targeting as algorithms…
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Big Game, Bigger Expectations: Breaking Down Super Bowl Advertising
Read more: Big Game, Bigger Expectations: Breaking Down Super Bowl AdvertisingIt’s the Flynn Effect Super Bowl breakdown! In this episode, Heather Riexinger and Bob Burch dive into everything from the cost of a 60-second spot to which brands actually made the most of their moment. They unpack the shifting meaning of “mass market” in today’s fragmented media landscape, why CPMs can still make sense at…




