Agency News


August 22, 2022

Flynn’s Growth Story Featured in Rochester Business Journal



Agility in client service and focus on relationships are Flynn’s secret to success

They have been creating marketing campaigns and helping clients realize peak return-on-investment potential for 55 years. And like a fine wine, Flynn just keeps getting better with age.

The family owned, full-service marketing firm has maintained a keen focus on relationships — with both clients and employees — while enjoying significant growth. The agency was ranked No. 1,757 on the 2022 Inc. 5000 list of the nation’s fastest-growing private companies after revenue gains of 350 percent over the past three years.

In June, Flynn was named to the annual MM&M (Medical, Marketing and Media) Agency 100 list of top North American health care agencies for the first time.

That type of growth wouldn’t happen if Flynn didn’t continually meet client expectations while simultaneously ensuring employees felt appreciated and empowered, agency president Katie Flynn said. Maybe that’s why she said she often hears “I want to retire from here” in employee review meetings.

They’re also nimble. When Dick’s Sporting Goods needed a rush on a back-to-school video a few years back, Flynn mobilized a crew, headed to Texas for the shoot, and returned a finished product in 10 days.

“They know they can count on us,” Flynn said.

Which is why some clients, such as Jamie DePeppo, global customer experience lead for Pfizer, keep calling on Flynn, even as their jobs change. She has remained a client throughout professional moves from MetLife to Quest Diagnostics to Pfizer.

“Flynn goes well beyond how traditional agencies support clients,” DePeppo said. “Their approach is rooted in keen understanding of our business strategy, operations, and financials. Our business is their business.”

Read the full story in the Rochester Business Journal.

Let's Chat

Ready for more peace in your marketing plan? Just give us a call or fill out the form and we’ll get back to you shortly.

Mallory Diamond

Director of Relationship Development

175 Sully’s Trail

Pittsford, NY 14534

Suite 100