We help brands accelerate sales, reduce customer churn, and increase customer loyalty through data-driven, customer-centric strategies and programs. Here are a few quick-turn projects to help set you on a path to CX success. Have something bigger on the brain? Let’s talk.
CXM and Data Maturity Audit
3-4 weeks | $10-20k
Assess your organization’s current CXM/data maturity level. We’ll review your existing CXM and/or data capabilities (spanning people, data, systems, and process) and provide an assessment pinpointing opportunities to improve in the short- and long-term, plus a full presentation of findings.
Category Whitespace Analysis
2-4 weeks | $15k
Find market space you can authentically own. We’ll evaluate the competitive landscape in your category and identify opportunities to differentiate your company, brand, and/or products in a less crowded area.
Journey Mapping Session
2 weeks | $10k
Identify bright spots and friction points in your customer experience. Our CXM experts will lead a four-hour custom workshop with your cross-functional team, yielding a detailed customer journey map with several opportunities to improve your customer experience now and in the future.